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Capital Index regulation: what happens if the firm fails
The licence is what decides where your money sits and who is obliged to do something about it. Here is who licenses Capital Index and what the protections are.
Facts last checked . Read the full Capital Index review.
Regulation and safety
- Regulated by
- Financial Conduct Authority (FCA), FRN 709693
- Regulator tier
- Tier 1
- Register entry
- FCA Financial Services Register, FRN 709693
- Client money segregated
- Yes
- Held at
- Approved banking institutions; specific bank not publicly disclosed
- Negative balance protection
- Yes, UK retail clients
- Compensation scheme
- FSCS, up to £85,000 for eligible claims
- Audited by
- Independent statutory auditor
- Not available to
- United States and jurisdictions where distribution/use would violate local law
Check the licence yourself: the FCA Register.
What this means
The licence is what decides where your money sits and who is obliged to do something about it.
Capital Index holds a tier-one authorisation from FCA. That matters more than any headline spread: it determines your leverage cap, whether losses can exceed your deposit, and what happens to your money if the firm fails.
The FCA caps retail leverage at 1:30, mandates negative balance protection, and covers eligible clients under the Financial Services Compensation Scheme.
Client money is held separately from the firm's own money, at Approved banking institutions; specific bank not publicly disclosed. That separation is what makes your balance recoverable if the company fails, rather than part of the pool its creditors divide up.
Negative balance protection applies, so a losing position cannot take the account below zero and leave you owing the broker money.
Covered by FSCS, up to £85,000 for eligible claims, which pays eligible clients up to its limit if the firm fails owing client money.
Questions about Capital Index regulation
Is client money segregated at Capital Index?
Yes. Capital Index holds client money separately from its own funds, at Approved banking institutions; specific bank not publicly disclosed.
Does Capital Index offer negative balance protection?
Yes. Capital Index offers negative balance protection, so a losing position cannot leave you owing the broker more than your account held.
Is there a compensation scheme at Capital Index?
Capital Index's compensation scheme is recorded as: FSCS, up to £85,000 for eligible claims. A scheme covers the broker failing, not losses on your trades.
Regulation at brokers under the same regulator
- Eightcap regulation also licensed by FCA
- FxPro regulation also licensed by FCA
- Exness regulation also licensed by FCA
- HF Markets regulation also licensed by FCA
- CMC Markets regulation also licensed by FCA