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Getting your money out of City Index

If a broker ever fails, the questions are how your money was held and how fast it could come back. This is how City Index handles withdrawals today.

Regulation: FCA (446717); ASIC (AFSL 345646); MAS and other StoneX group regulators. How City Index is regulated

Facts last checked . Read the full City Index review.

Deposits and withdrawals

Deposit methods
Debit card, credit card where permitted, bank transfer, PayPal and jurisdiction-specific methods
Withdrawal methods
Cards, bank transfer, PayPal where supported
Deposit time
Cards/PayPal generally instant; bank transfers can take 1-3 business days
Withdrawal time
Typically 1-3 business days after processing
Minimum withdrawal
£100 or remaining account balance in UK
Local payment methods
Local bank transfer and region-specific methods

What this means

Withdrawals are stated at Typically 1-3 business days after processing, against Cards/PayPal generally instant; bank transfers can take 1-3 business days for deposits. A gap between the two is normal and not in itself a warning sign - identity checks are a legal obligation, not obstruction. What is worth noticing is a withdrawal that keeps meeting new conditions after those checks are done.

Withdrawal routes: cards, bank transfer, paypal where supported. Money is usually returned by the route it arrived on, so the deposit method you pick is in effect the withdrawal method you are picking too.

The minimum withdrawal is £100 or remaining account balance in UK - relevant if you intend to fund the account lightly, since it sets the smallest amount you can take out at a time.

Questions about City Index deposits and withdrawals

How do you withdraw from City Index?

Withdrawals from City Index are made by cards, bank transfer, PayPal where supported. Most brokers return money by the method it arrived by, so the deposit method decides the withdrawal method.

How long does a City Index withdrawal take?

City Index records withdrawal times of typically 1-3 business days after processing. The broker's processing time and the bank's or card issuer's time are separate, and the published figure is usually the broker's.

Is there a minimum withdrawal at City Index?

The minimum withdrawal at City Index is £100 or remaining account balance in UK.

Deposits and withdrawals at brokers under the same regulator

More about City Index