The safety dossier

Safety first

MultiBank Group review

Who regulates MultiBank Group, under which licence, and what that means for your money.

Last checked

MultiBank Group carries the protections that decide what happens to your balance if the firm fails, though not every entity it operates carries the same ones, and which you get depends on where you live. Regulated by ASIC (AFSL 416279); MAS (CMS101174); CySEC (430/23); CIMA (1811316); UAE SCA/CMA (20200000031); Mauritius FSC (GB23201531); Seychelles FSA (SD198); Vanuatu VFSC (700443); plus additional group registrations/licences, offering MetaTrader 4, MetaTrader 5, WebTrader, MultiBank-Plus / MultiBank App.

Our rating

★★★★½

One rating, identical across our sites - only the way it is shown changes. It averages six assessments: regulation, trading costs, platforms, markets, support and education.

Regulation and safety

Regulated by
ASIC (AFSL 416279); MAS (CMS101174); CySEC (430/23); CIMA (1811316); UAE SCA/CMA (20200000031); Mauritius FSC (GB23201531); Seychelles FSA (SD198); Vanuatu VFSC (700443); plus additional group registrations/licences
Regulator tier
Tier 1
Register entry
ASIC Professional Registers, AFSL 416279
Client money segregated
Yes
Held at
Top-tier regulated banks
Negative balance protection
Yes
Compensation scheme
Lloyd's of London excess-loss insurance up to $1 million per account under MEX Atlantic; statutory protection varies by entity
Audited by
Independent external auditors
Not available to
United States for retail CFD services, Iran, North Korea and other sanctioned/restricted jurisdictions

The licence is what decides where your money sits and who is obliged to do something about it.

MultiBank Group holds tier-one authorisations from ASIC, CySEC and MAS. That matters more than any headline spread: it determines your leverage cap, whether losses can exceed your deposit, and what happens to your money if the firm fails.

It also operates an offshore entity (CIMA, VFSC, FSC and FSA). Which one you are onboarded to depends on where you live, and the two carry very different protections - worth confirming before you deposit.

ASIC caps retail leverage at 1:30, requires negative balance protection, and obliges the broker to hold client money in a separate trust account.

CySEC licences passport across the EU and follow the 1:30 retail leverage cap, with the Investor Compensation Fund covering eligible claims.

The Monetary Authority of Singapore applies some of the tightest conduct requirements in the region, and fewer firms hold its licence.

Check the licence yourself: ASIC Connect, the MAS Financial Institutions Directory, the CySEC register of investment firms, the Mauritius FSC register of licensees, the Seychelles FSA list of regulated entities.

The company behind the brand

Legal entity
MEX Group Worldwide Limited
Company number
1580104
Headquarters
Dubai, United Arab Emirates
Founded
2005
Publicly listed
No
Parent company
Independent
Employees
1,000+
Also trades as
MultiBank Group; MultiBank FX; MEX Markets; MEX Atlantic

What it costs to trade

Spread from
0.0 pips
EUR/USD spread
Approx. 0.1 pips, ECN
GBP/USD spread
Approx. 0.4 pips, ECN
Commission
$3 per side / $6 round turn, ECN
All-in cost, EUR/USD
Approx. 0.7 pips
Spread type
Variable
Overnight swap
Both: overnight swaps apply; swap-free accounts available
Inactivity fee
$60/month after 3 consecutive months inactivity
Currency conversion
Conversion rate/charges apply where currencies differ

Cost is the last thing to weigh here, and never the thing that should decide it.

A quoted spread from 0.0 pips is a raw-spread figure, which almost always means a separate commission per lot. Compare the two together - a "zero spread" account with a high commission can cost more than a wider spread with none.

Quoted spreads are best-case figures on the most liquid pair, in normal conditions. What you actually pay widens around news and at the session open.

MultiBank Group lists a minimum deposit of $50. Treat it as the cost of opening an account, not the cost of trading one - position sizing on a small balance is what tends to cause damage.

Platforms and tools

Platforms
MetaTrader 4, MetaTrader 5, WebTrader, MultiBank-Plus / MultiBank App
Own platform
Yes
Mobile app
Both proprietary and third-party
Browser trading
Yes
Automated trading
Yes; unrestricted EAs, automated trading and VPS
Copy trading
Yes, Social Trading
Indicators
80+ technical indicators and analytical tools
Third-party tools
VPS, MAM, PAMM, social trading
API access
Yes

MetaTrader 4 remains the most widely supported platform for expert advisors. If you rely on an existing EA, this is usually the deciding factor.

MetaTrader 5 handles more asset classes and order types than MT4, but expert advisors are not compatible between the two - an MT4 EA will not run on it.

Markets and execution

Markets
Forex, Metals, Shares, Indices, Commodities, Cryptocurrencies
Currency pairs
55+
Total instruments
20,000+
Crypto CFDs
Yes
Maximum leverage
1:30
Execution model
ECN / Non-Dealing Desk market execution
Execution speed
Under 20ms
Order types
Market, limit, stop, stop-loss, take-profit, trailing stop
Servers
Global financial data centres including London and New York

Leverage is capped at 1:30, which is the retail limit under tier-one regulation. It is a protection rather than a restriction: it caps how quickly a position can move against your balance.

MultiBank Group covers forex, metals, shares, indices, commodities, cryptocurrencies. A wider range matters less than depth in the instruments you actually trade.

Funding options: visa, mastercard, bank transfer, skrill, neteller, cryptocurrency, sepa and local payment methods. Check withdrawal routes as well as deposit ones - they are often not the same, and the difference only becomes apparent when you try to take money out.

Accounts

Minimum deposit
$50
Account types
Standard, Pro, ECN, Islamic, Demo
Account currencies
USD, GBP, EUR, JPY, CHF, AUD, NZD, CAD
Islamic account
Yes
Demo account
Yes
Professional account
Yes
Minimum trade size
0.01 lots
Time to open
Approx. 2 minutes

Deposits and withdrawals

Deposit methods
Visa, Mastercard, bank transfer, Skrill, Neteller, cryptocurrency, SEPA and local payment methods
Withdrawal methods
Bank transfer, cards, Skrill, Neteller, crypto and supported local payment methods
Deposit time
Instant for cards, crypto and many electronic/local methods; bank transfer typically 1-3 business days
Withdrawal time
Processed within 24 hours; arrival depends on payment provider
Minimum withdrawal
$50
Local payment methods
PIX; Boleto; GCash; DragonPay; Thai QR; PayRetailers; KoraPay; PaymentAsia; Pagsmile; Fatoorah and others

Support and education

Support hours
24/7
Contact channels
Live chat, email, phone
Languages
Multilingual
Telephone
600 575 250 (UAE)
Email
cs@multibankfx.com
Live chat response
Typically under 2 minutes
Education
Extensive: Trading 101, educational articles, guides, platform education and webinars
Research
Market analysis, daily market updates, technical and fundamental analysis, trading tools

Questions people ask about MultiBank Group

What happens to my money if MultiBank Group goes bust?

MultiBank Group sits behind Lloyd's of London excess-loss insurance up to $1 million per account under MEX Atlantic; statutory protection varies by entity. A scheme covers eligible clients of the entity that holds the licence, so the entity you were onboarded to decides whether it covers you.

Which bank actually holds client money at MultiBank Group?

MultiBank Group holds client money with Top-tier regulated banks, in accounts kept separate from the firm's own. Almost no comparison site publishes this, and it is the thing that decides how quickly you would see your money again if the broker failed.

Can I lose more than I deposit with MultiBank Group?

MultiBank Group provides negative balance protection, so a gap through your stop should not leave you owing money. It is usually a rule of the regulator rather than a favour from the broker, which means it can differ between the entities one brand operates.